Welcome to Amores by Kei!

We are thrilled to have you here. Please take a moment to read through our store policies to ensure a smooth and enjoyable shopping experience.

1. Shipping Policy

-Processing Time: Orders are processed within 3-5 business days.

- Shipping Time: Domestic orders typically arrive within 5-7 business days after processing. International shipping is not offered at this time.

-Shipping Rates: Shipping costs are calculated at checkout based on your location and the weight of your order.

2. Return & Exchange Policy

- Returns: We accept returns within 15 days of purchase. Items must be unused and in their original packaging. Custom orders are non-refundable.

- Exchanges: If you need to exchange an item, please contact us within 7 days of purchase. We will provide instructions for returning the item and processing the exchange.

- Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days.

3. Custom Orders - We love creating custom pieces! Please contact us with your ideas, and we'll work together to bring your vision to life. Note that custom orders are non-refundable and may require additional processing time.

4. Payment Methods - We accept all major credit cards, PayPal, and other secure payment methods. Payment is required at the time of purchase.

5. Privacy Policy - Your privacy is important to us. We will never share or sell your personal information. All transactions are secure and encrypted.

6. Contact Us - Have questions or need assistance? Reach out to us at admin@amoresbykei.com or through our contact form. We're here to help! Thank you for shopping with Amores by Kei! We appreciate your support and hope you love your handmade jewelry as much as we love creating it.

3. Privacy Policy

Information Collection: Amores by Kei collects personal information such as your name, email address, billing and shipping address, phone number, and payment information when you make a purchase or sign up for their newsletter.

1. Use of Information: The collected information is used to process orders, communicate with customers, improve the website, and send promotional emails.

2. Sharing Information: Amores by Kei does not sell or rent personal information to third parties. However, they may share information with trusted partners to fulfill orders or provide services, such as payment processing and shipping.

3. Security Measures: They take appropriate security measures to protect personal information from unauthorized access, alteration, or destruction.

4. Cookies and Tracking: The website uses cookies to enhance user experience and track website usage. Users can manage their cookie preferences through their browser settings.

5. Changes to the Policy: Amores by Kei reserves the right to update the privacy policy at any time. Users are encouraged to review the policy periodically for any changes.
   

Terms of Service

1. Acceptance of Terms By accessing and using Amores by Kei (the “Site”), you agree to comply with and be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, you may not use the Site.

2. Use of the Site You may use the Site for lawful purposes only. You agree not to use the Site in any way that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site.

3. Intellectual Property All content, design elements, and materials on the Site, including but not limited to text, graphics, logos, images, and software, are the property of Amores by Kei and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without prior written consent from Amores by Kei.

4. Privacy Your use of the Site is also governed by our Privacy Policy.

5. Product Descriptions We strive to ensure that the product descriptions on the Site are accurate and complete. However, we do not warrant that the descriptions are always accurate, complete, reliable, or error-free.

6. Limitation of Liability In no event shall Amores by Kei be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site.

7. Governing Law These Terms shall be governed by and construed in accordance with the laws of the state of Rhode Island, without regard to its conflict of law principles.

8. Changes to Terms Amores by Kei reserves the right to modify these Terms at any time. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

9. Contact Information If you have any questions about these Terms, please contact us at admin@amoresbykei.com