FAQ

  • What materials are used in Amores by Kei jewelry?

    Our jewelry is primarily made from high-quality acrylic and wood. We also use hypoallergenic materials, such as stainless steel or .925 Sterling Silver hardware, to ensure our pieces are safe for sensitive skin.

  • Are your earrings suitable for people with sensitive ears?

    Yes, all our earrings are made with hypoallergenic materials, making them suitable for people with sensitive ears.

  • Can I customize my order?

    Absolutely! We offer a range of customizable options, including name necklaces and personalized gifts. Just let us know your preferences, and we'll create something special for you.

  • How do I care for my Amores by Kei jewelry?

    To keep your jewelry looking its best, avoid exposure to water, perfumes, and lotions. Store your pieces in a dry place and clean them gently with a soft cloth.

  • Do you offer gift wrapping or gift boxes?

    Yes, we offer gift boxes for an additional fee. You can inquire about this by emailing admin@amoresbykei.com

  • What is your return policy?

    You can find our return policy here

  • How long does it take to receive my order?

    Orders are typically processed within 3-5 business days. Shipping times vary based on your location, but you can expect to receive your order within 7-10 business days.

  • Do you ship internationally?

    We do not offer international shipping at this time.

  • Where can I find Amores by Kei products in person?

    You can find us at various markets and events throughout Rhode Island. Some of our earrings can also be found at Rosedown Designs Artisan Shop in Daphne, AL. Follow us on social media for updates on our upcoming locations or check our events page for the latest information on where we’ll be next.

  • How can I contact you if I have more questions?

    You can reach us via email at admin@amoresbykei.com or through our contact form on the website. We're always happy to help!